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BT Internet Outage Affects Thousands of Customers in the UK – Including Smethwick

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Don-clem technology

Jun 16, 2025

BT Internet Outage Affects Thousands of Customers in the UK – Including Smethwick

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BT Internet Outage Affects Thousands of Customers in the UK – Including Smethwick

On Saturday, 15 February 2025, thousands of BT customers across the UK, including in Smethwick, were affected by a major email service outage. Starting around 5:00 am GMT, users reported being unable to access their BT email accounts, with the issue peaking at over 5,000 complaints. The problem was resolved by 2:00 pm GMT, but the incident caused significant disruption for individuals and businesses alike.

This highlights the growing need for reliable digital infrastructure and resilient communication systems for businesses in Smethwick. As one of the top Software Publishers and Developers in Smethwick, Don Clem Technology Ltd helps local businesses reduce such vulnerabilities by providing:

  • Cloud-based email alternatives
  • Real-time customer support systems
  • Redundant data systems and hosting
  • Automated communication tools

Whether you're a small business or a growing SME in Smethwick, this event is a reminder to future-proof your business. Don Clem Technology Ltd is here to help.

🔗 Need a backup digital strategy? Let’s talk today.

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